Frequently Asked Questions

Paintless Dent Repair is a technique for removing dents, dings, and creases from vehicle bodywork without affecting the original factory paint. Using specialized tools and techniques, we carefully massage the metal back to its original shape from behind the panel. It's faster, cheaper, and maintains your vehicle's original finish and value.

We service customers from Mayo and the greater Connaught region at our fully-equipped workshop in Castlebar. We regularly see customers from Galway, Sligo, Roscommon, and surrounding counties. Drop your car in and we'll have it looking perfect.

Pricing depends on the size, location, and number of dents. Small door dings typically start from €60-€80. Larger dents or creases vary based on complexity. The best way to get an accurate quote is to send us a photo via WhatsApp or email – we'll give you a free, no-obligation estimate within hours.

Most minor dents can be repaired in 30 minutes to 2 hours. Multiple dents or more complex damage may take longer. Hail damage repairs typically take 1-3 days depending on severity. We'll give you a time estimate when we assess your vehicle.

Our workshop is located at Moneen Industrial Estate in Castlebar, Co. Mayo. We're easy to find and have plenty of parking. Most repairs can be completed the same day, so you can drop your car off in the morning and collect it later.

PDR is ideal for door dings, car park dents, hail damage, minor creases, and shopping trolley damage – basically any dent where the paint hasn't been cracked or broken. Deep creases, dents on panel edges, or damage with paint damage may require traditional bodywork. Send us a photo and we'll honestly tell you if PDR is suitable.

No, that's the beauty of PDR! Your original factory paint remains completely untouched. There's no repainting, no color matching issues, and no risk of paint problems down the line. Your vehicle retains its original finish, which is better for resale value too.

Yes, Dent Craft is fully insured with comprehensive liability coverage. This protects both our work and your vehicle during all repairs. We're professionals who take every precaution to ensure quality work and peace of mind for our customers.

Getting a quote is easy! Simply send us photos of your dent via WhatsApp (083 183 8233), email (info@dentcraft.ie), or through our contact form. Include a photo showing the dent close-up and one from a distance showing its location on the vehicle. We'll respond with a quote, usually within a few hours.

We accept cash, bank transfer, and all major debit/credit cards. Payment is due upon completion of the repair. For larger jobs like hail damage or fleet work, we can discuss payment arrangements to suit your needs.

Absolutely! PDR is the preferred method for preserving vehicle value because it keeps the original factory paint intact. Unlike traditional bodywork with repainting, there's no evidence of repair on vehicle history. Dealers and buyers prefer vehicles with original paint, so PDR is excellent for pre-sale preparation.

Yes! We work with car dealerships, rental companies, and businesses with vehicle fleets. We offer competitive rates for multiple vehicles and can work on-site at your premises. Regular maintenance contracts are available to keep your fleet looking professional year-round.

We'll always be honest with you. If we assess your damage and determine PDR isn't suitable (due to paint damage, location, or severity), we'll tell you straight away – before any work begins. We can often recommend trusted bodyshops for traditional repairs if needed.

We typically offer same-week appointments, with many slots available within 1-3 days. For urgent requests or before important events like selling your car, we'll do our best to accommodate. Contact us and we'll find the earliest available time that suits you.

Not much! Just ensure the area around the dent is reasonably clean so we can see and access it properly. If we're coming to you, make sure there's space to work around the vehicle. If we need access to the inside of a panel (common for doors), we'll handle removing any trim panels ourselves.

Yes, we stand behind every repair with our satisfaction guarantee. If you're not completely happy with the result, let us know and we'll make it right. Our 5-star reviews reflect our commitment to quality, and we maintain that standard on every job.